The Players screen will show various information about the player such as the model, provisioning code, IP address, last check-in, last heartbeat, agent version, and recent player events. By clicking the pencil to Edit the player you can view the Player Details screen is used for viewing and editing detailed player information.  This section will […]

Bulk Provision allows you to upload a CSV file that contains information for multiple players so that you can provision them simultaneously. This can be used to add new players to the tenant or edit the information about players that already exist on the tenant. If you already have players provisioned to your Account the […]

Provisioning players is a simple process where you attach your player to your Korbyt environment. Once the device has power and is connected to a stable internet connection, connect it to the appropriate display device. Some models provide Wi-Fi capability and others require an ethernet connection.  The media player also has to be allowed to […]

Deprovisioning a Player removes it from your Korbyt Anywhere service.  It is best to have the player powered on and connected to the internet through the Deprovisioning process. To deprovision a player: Click the hamburger icon and navigate to Device Management > Players. Click the Trash icon for the corresponding player. If the player is connected […]

The Steps to set a Crestron device, including AirMedia This process will be using Crestron’s Web Configuration Interface To access the web configuration interface using the touch screen IP address and configure it for Korbyt: Ensure that the Crestron panel is connected to the network. You will need the IP address for the Crestron Device […]

How to Configure NTP on KDA Players By: Skyler Thomas Once we are logged into the Player Configuration Page, we can navigate to the “Advanced” tab where we can select the “Services” sub-tab. Once we are in the Services tab, we can check the “Enable Time Synchronization Service” to enable SNTP. Furthermore, we can specify […]

This article is aimed to assist the user on how to. We are compiling all the available link to make it easy for the customer when searching for relevant information about the BrightSign players.   ******************** First Steps by steps BrightSign Configuration articles On these three steps we will assist on getting the BrightSign configured […]

Below are hot keys used for configuration and troubleshooting your Korbyt media players. In order for these to work, a keyboard must be connected to the physical device.   These hot keys are supported for Korbyt Digital Appliances and Korbyt Windows Players only. Hot Keys Clear Content Cache: Ctrl + Alt + C Open Debug […]

Before configuring and setting up your multi-output devices within Korbyt, we recommend first planning out how the outputs map to the displays. This is important because if you don’t have it right the first time, you will need to de-provision the player and start from the beginning.   Pre-Provisioning Steps Before provisioning… Connect the HDMI […]

Introduction In this article, we will go over how to downgrade or upgrade your Brightsign Firmware. Brightsign Firmware is responsible for the operation of the Brightsign device and coexists with the Korbyt Player Software that will allow the Brightsign to operate as a Korbyt Player. What firmware version is recommended by Korbyt? The correct version […]