Hardware

Hot Keys for KDA’s

Below are hot keys used for configuration and troubleshooting your Korbyt media players. In order for these to work, a keyboard must be connected to the physical device. Please note: some of these options are also available remotely from the player edit page within Korbyt or the Korbyt Kompass mobile application. These hot keys are […]

Best Practices and Configuration for a KDA with multiple outputs

Before configuring and setting up your multi-output devices within Korbyt, we recommend first planning out how the outputs map to the displays. This is important because if you don’t have it right the first time, you will need to de-provision the player and start from the beginning.   Pre-Provisioning Steps Before provisioning… Connect the HDMI […]

Brightsign Out Of Box Setup Instructions / BSN Configuration Instructions

  IMPORTANT NOTE: Our current recommended Brightsign firmware versions compatible with Korbyt software version (2.0 ONLY) are 8.0.119 and 8.0.146. However, the highest recommended Brightsign firmware version is 8.2.72. However, this is only using the 2.5.1 Korbyt software. If your player is not on one of our supported versions, you may find that you lose some […]

Supported Hardware

  Metatags: brightsign, Brightsign, Aries, Leo, Nvidia shield, LGwebOS, Phillips AndroidTV, Samsung SSSP, elo

How do I wipe and enroll a Chromebox into a managed account?

To wipe a Chromebox and enroll into a managed account for use with Korbyt, please complete the following instructions. Wipe the Player Turn off the Chromebox. Put a paperclip (or pushpin) into the recovery button hole. Press down the recovery button with a paperclip while turning on the device. Press Ctrl + D. Press the […]

Are webcams, beacons, RFID readers supported?

Yes. Korbyt players provide support for data input and interactive applications through player-connected peripherals such as web-cams, beacons, RFID readers, and more through custom JavaScript Scriptlets on a per application basis.

What is the communication between player and server?

Communication between player and server is over HTTPS restful web services. There are four communications: Heartbeat – 1 mins* Check-in – 15 mins* Screenshot – Automatically once 30 seconds after startup then triggered by Action on Player details page in UI Sendlogs – Triggered by Action on Player details page in UI * These are […]

How do players connect to Korbyt in the cloud?

The KDA needs to be assigned a DNS server from DHCP or manually. The KDA needs to be able to reach a DNS server(step 1) that can resolve our external domain name (*.korbyt.com) Port 443 Outbound – is required for the players to connect to Korbyt in the cloud. Port 443 Inbound – is required for […]