Korbyt players use Chromium to display content.
Runtime is used to help Chromium execute tasks and events that are responsible for handling how content is displayed and scheduled to be displayed on players.
Newer versions of Runtime allow newer features of Korbyt to Function Properly and keep all functions running smoothly.
If your players are not using the latest verion of PRT they may encounter errors or difficulty
To see which version of PRT your players are using
- Open the Mega Menu then in the Device Management column click on Players
- Switch your player view to List View if it is not already
- Switch your player view to List View if it is not already
- In list view located the player you want to see (use the search box if needed)
- The PRT version is either listed in the PRT column or at the end of the Player Software version in brackets
Changing PRT Version
Changing the PRT version that the player is running requires access to the Player Configuration Page
If you do not have access to yoru Player Configuration Page or your device does not support a Player Configuration Page (KWP or Brightsign) please contact Korbyt Support at Support@Korbyt.com for assistance with changing yoru PRT version
In the Korbyt Player Configuration Page
- Login to your Player Configuration Page
- Select Advanced, then Settings
- Runtime is set using the Player Version dropdown menu at the bottom of this screen
- Select the latest version and click the blue Change Version button
Sometimes a player can be on the latest version, but still need that latest version to be redownloaded to the player. This can be done by either
- Donwgrading the PRT to an older (lower) version using the method above fully to lower the version, then following the process to upgrade to the latest again
- Using the Player Actions in the Korbyt CMS to send the Clear Cache command (CAUTION – this method will also cause all downloaded player content to also need to be redownloaded)
For more information on Chromium and Runtime please see
- Chrome for Developers – https://developer.chrome.com/docs/extensions/reference/api/runtime