Korbyt Desktop(InView)

Articles focused on the functions and features of Korbyt Desktop services – Employee Desktop, Contact Center Desktop, InView Desktop

Microsoft Graph API Permissions Required by Korbyt For Azure AD Integration

Microsoft Graph API serves as an interface for developers to interact programmatically with Azure Active Directory (AD), facilitating access to comprehensive user and group-related functionalities and data. Korbyt Required Minimum Permissions These permissions can be configured in the Azure AD application’s registration settings under “API permissions.” It’s important to note that administrative consent may be […]

Managing Urgent Alerts

The Urgent Alert system in Korbyt allows critical messages to be created in advance and then when activated the message can be pushed to Signage, as well as Desktop(InView), and Mobile & Web users. Urgent Alerts can be found by Clicking on the Mega Menu in the upper left corner In the Schedule column, click […]

Properties Menu for Elements in the Builder Tool

The Properties of an element are settings that affect the entire container. The Properties settings can be opened for an element by Finding the top right corner of the element’s container to see the Gear Icon Click on the Gear Icon to open the Settings Menu Click on Properties to open the Properties window The […]

Layouts – Advanced Guide

Advanced Layout Settings and Options In this article, we will review advanced controls for Layouts If you are not familar with the basics of Layouts please start with Using The Builder Tool For Layouts Or Messages This Article Reviews Custom JavaScript and CSS Editor Animation Timeline Magic Animation Recently Used & Favorite Colors/Fonts Subscriptions Draw […]

Using the Builder Tool for Layouts or Messages

The Builder Tool is the GUI-based design system in Korbyt that allows you to create new Signage Layouts or Desktop Messages. Both interfaces are very similar and function the same from a creative tool standpoint, but each has some options that are unique to either Signage Layouts or Desktop Messages This article is going to […]

Korbyt Amazon Web Service (AWS) Connect Data Adapter Overview

The Korbyt Amazon Web Service (AWS) Connect adapter establishes a real-time bridge between Amazon Connect and Korbyt Anywhere.  This integration easily enables contact centers to display real-time key performance indicators using a templated adapter from Korbyt by filling in some information from your AWS Connect queue.   The Basics This Korbyt Templated Adapter utilizes a […]

Korbyt ServiceNow Data Adapter Overview

The Korbyt ServiceNow data adapter connects to a ServiceNow report endpoint (URL) that provides an exportable CSV file that Korbyt will use to build a Data Table of usable information within Korbyt. The Basics The Korbyt data adapter utilizes customer-provided ServiceNow information to create an authenticated connection. Once authenticated, the data adapter downloads the report […]

Google Workspace (G-Suite) Integration Options in Korbyt

Korbyt supports multiple ways to integrate Google Workspace (G-Suite) into your Korbyt System. This article reviews the options and general steps to create a connection between your Korbyt system for different components of Google Workspace. Some of the features reviewed in this article require a subscription to specific Korbyt Services. Use Cases for Google Workspace […]

RAVE Alert Integration

Korbyt can integrate with RAVE Alerts to display your critical alerts and messages throughout your Kortby Solution. Through the use of a custom Data Adapter, your alert information can be presented On your Korbyt powered signage displays and wallboards Through Korbyt Desktop(InView) Software In the user’s Mobile and Web experiences of the Korbyt Anywhere Employee […]

How to use the Form Builder Element

The form builder element allows you to build an interactive form that someone could fill out on a Kiosk or other interactive implementation. To Create Forms in the Form Builder Open the Mega Menu  and in the Content column select Layouts Create a new Layout, or Edit an Existing Layout In the Builder Tool, click and drag the Form-Builder Element […]