Korbyt Desktop(InView)

Articles focused on the functions and features of Korbyt Desktop services – Employee Desktop, Contact Center Desktop, InView Desktop

Quick Start Guide for Desktop (InView)

This article will take you through the steps to get started using Korbyt Desktop(InView). There are several sections, and at times links to other articles to go deeper on a specific topic.  This article covers many of the common steps to set up your system, and is not meant to be exhaustive to everything Korbyt […]

Broadcast Messages in Desktop (InView)

Broadcast is an Optional feature that can be a part of the Korbyt Desktop (InView) system. It allows Korbyt administrators to create short text-based messages that will be delivered to a Desktop User’s Korbyt Application through their assigned Messages. The Broadcast appears in a preset Ticker Element within the users Desktop Message. see Preparing the […]

Desktop (InView) User Experience

This article will take you through the Desktop(InView) Application User Experience This will review Launching for First Time – Initial Login Normal Login Using the Desktop Application Application Icons System Tray Options The options described in this article can be influenced or changed based on the way your organization has chosen implement the Korbyt Desktop(InView) […]

Desktop (InView) Application Settings

. The end user’s Desktop Application can be customized by selecting different options from within the Settings screens of the Korbyt Anywhere Platform. These settings can affect the Branding and Design of your Desktop Application’s login screen End Users Application Icons and System Options

Integrating Tableau Data into Korbyt using JSON Web Tokens

Korbyt integrates with Tableau Server/Online by utilizing Tableau’s Connected Apps an JSON Web Tokens (JWT) Customer creates a Connected App which create a client ID/Secret that we use to create a JWT. This JWT is what grants us access to the Tableau reports/dashboards and is passed as an attribute alongside the dashboard URL in HTML […]

Configuring Clever Playlists

A Clever Playlist can contain multiple rules and triggers giving you one playlist to manage what will be seen and only where it is relevant across multiple displays. Clever Playlists allow you to automate your signage playlists by adding both statically chosen items and items that are added based on Clever dynamic rules. The rules […]

How to use a Playlist Element

The Playlist Element allows you to have a Playlist present and showing in a section of a Layout. This is most commonly used to have a Layout that includes elements such as date and time, weather, a logo always be present while items in the playlist show in a section Adding a Playlist Element When […]

How to Use a Text Element

The Text-Note Element creates a space to type in text, or to insert a dynamic Date and Time. Adding a Text-Note Element When you add a Text-Note it will open on the canvas with the edit bar open, and a cursor so you can type. This default action (being open and ready to edit) means […]

How to Manage End Users of Desktop(InView) or Mobile, Web, & Email

This article reviews how to add new End Users to your your tenant. End Users are the users who will be logging into the Desktop(InView) Application to view Messages or will be Logging into the Mobile & Web Experience to view and interact with their News Feed. Both the Desktop(InView) and Mobile & Web platforms […]

Layout and Message Builder Elements

In the Layout and Message builder tool, Elements refers to the different items you can add to a canvas to compose your final visual design. To add an element to a canvas you click and drag if from the Add Elements section of the Control Panel to the approximate area you want it on the canvas […]