Korbyt Desktop(InView)

Articles focused on the functions and features of Korbyt Desktop services – Employee Desktop, Contact Center Desktop, InView Desktop

Korbyt ServiceNow Data Adapter Overview

The Korbyt ServiceNow data adapter connects to a ServiceNow report endpoint (URL) that provides an exportable CSV file that Korbyt will use to build a Data Table of usable information within Korbyt. The Basics The Korbyt data adapter utilizes customer-provided ServiceNow information to create an authenticated connection. Once authenticated, the data adapter downloads the report […]

Google Workspace (G-Suite) Integration Options in Korbyt

Korbyt supports multiple ways to integrate Google Workspace (G-Suite) into your Korbyt System. This article reviews the options and general steps to create a connection between your Korbyt system for different components of Google Workspace. Some of the features reviewed in this article require a subscription to specific Korbyt Services. Use Cases for Google Workspace […]

RAVE Alert Integration

Korbyt can integrate with RAVE Alerts to display your critical alerts and messages throughout your Kortby Solution. Through the use of a custom Data Adapter, your alert information can be presented On your Korbyt powered signage displays and wallboards Through Korbyt Desktop(InView) Software In the user’s Mobile and Web experiences of the Korbyt Anywhere Employee […]

How to use the Form Builder Element

The form builder element allows you to build an interactive form that someone could fill out on a Kiosk or other interactive implementation. To Create Forms in the Form Builder Open the Mega Menu  and in the Content column select Layouts Create a new Layout, or Edit an Existing Layout In the Builder Tool, click and drag the Form-Builder Element […]

Reports and Analytics for Signage & Desktop(InView)

Korbyt has several reports available within our CMS to track different aspects of your Signage and Desktop(InView) products. This article will review the common report types and what information they share Reports available to you on your individual tenant may vary based on your tenant’s features Some of the reports listed below are tied to […]

How to use the HTML Container Element

The HTML Element can be used in the builder tool to add HTML code into the design. This element’s function is defined by the code that is provided to it. To use the HTML Contain Element In the Builder Tool click and drag the HTML-Container element to the canvas Use the settings gear in the […]

Content Managers (CMS Users) Roles and Permissions

Each user who logs into the Content Management System (CMS) has a role assigned to them that decides what actions they can perform. The three separate services offered by Korbyt are present in such a way that a CMS Users needs to be assigned a role for each system they will be able to interact […]

Launchpad to control Tickers and Partial Screen Areas

With recent updates to the Korbyt Anywhere Platform, Launchpads can now be created to deliver content to sections of a screen rather than being full screen content on their own. Creating a way for Launchpad only users to be able to program content to a section of the Layout or Message without having access to […]

How to Use the File List Element

Creates a list of files based on the content that has been loaded to a specific folder within the Media Manager. The list shows a Thumbnail and a file name allowing the user to click the file to view it or download it depending on the file type. Adding a File List Element When you […]

How to use the Timer Element for Countdowns or Countups

The Timer Element can be use to create Countdown or Countup  displays. Adding a Timer Element When you add a Timer element to the canvas it will add a new container, but not take any action on its own. To configure a Timer you will have to use the Settings Gear in the upper right […]