Korbyt Desktop(InView)

Articles focused on the functions and features of Korbyt Desktop services – Employee Desktop, Contact Center Desktop, InView Desktop

Content Managers (CMS Users) Roles and Permissions

Each user who logs into the Content Management System (CMS) has a role assigned to them that decides what actions they can perform. The three separate services offered by Korbyt are present in such a way that a CMS Users needs to be assigned a role for each system they will be able to interact […]

Launchpad to control Tickers and Partial Screen Areas

With recent updates to the Korbyt Anywhere Platform, Launchpads can now be created to deliver content to sections of a screen rather than being full screen content on their own. Creating a way for Launchpad only users to be able to program content to a section of the Layout or Message without having access to […]

How to Use the File List Element

Creates a list of files based on the content that has been loaded to a specific folder within the Media Manager. The list shows a Thumbnail and a file name allowing the user to click the file to view it or download it depending on the file type. Adding a File List Element When you […]

How to use the Timer Element for Countdowns or Countups

The Timer Element can be use to create Countdown or Countup  displays. Adding a Timer Element When you add a Timer element to the canvas it will add a new container, but not take any action on its own. To configure a Timer you will have to use the Settings Gear in the upper right […]

Quick Start Guide for Desktop (InView)

This article will take you through the steps to get started using Korbyt Desktop(InView). There are several sections, and at times links to other articles to go deeper on a specific topic.  This article covers many of the common steps to set up your system, and is not meant to be exhaustive to everything Korbyt […]

Desktop (InView) User Experience

This article will take you through the Desktop(InView) Application User Experience This will review Launching for First Time – Initial Login Normal Login Using the Desktop Application Application Icons System Tray Options The options described in this article can be influenced or changed based on the way your organization has chosen implement the Korbyt Desktop(InView) […]

Desktop (InView) Application Settings

. The end user’s Desktop Application can be customized by selecting different options from within the Settings screens of the Korbyt Anywhere Platform. These settings can affect the Branding and Design of your Desktop Application’s login screen End Users Application Icons and System Options

Integrating Tableau Data into Korbyt using JSON Web Tokens

Korbyt integrates with Tableau Server/Online by utilizing Tableau’s Connected Apps an JSON Web Tokens (JWT) This process is required if you are running an older version of Tableau. Newer Tableau environments should be compatable with our Tableau Element in the Builder Tool – How to Setup the Tableau Element Customer creates a Connected App which […]

Configuring Clever Playlists

A Clever Playlist can contain multiple rules and triggers giving you one playlist to manage what will be seen and only where it is relevant across multiple displays. Clever Playlists allow you to automate your signage playlists by adding both statically chosen items and items that are added based on Clever dynamic rules. The rules […]

How to use a Playlist Element

The Playlist Element allows you to have a Playlist present and showing in a section of a Layout. This is most commonly used to have a Layout that includes elements such as date and time, weather, a logo always be present while items in the playlist show in a section Adding a Playlist Element When […]