Korbyt Desktop(InView)

Articles focused on the functions and features of Korbyt Desktop services – Employee Desktop, Contact Center Desktop, InView Desktop

How to Manage End Users of Desktop(InView) or Mobile, Web, & Email

This article reviews how to add new End Users to your your tenant. End Users are the users who will be logging into the Desktop(InView) Application to view Messages or will be Logging into the Mobile & Web Experience to view and interact with their News Feed. Both the Desktop(InView) and Mobile & Web platforms […]

Layout and Message Builder Elements

In the Layout and Message builder tool, Elements refers to the different items you can add to a canvas to compose your final visual design. To add an element to a canvas you click and drag if from the Add Elements section of the Control Panel to the approximate area you want it on the canvas […]

Configuring Standard Playlists

.Standard playlists can be used in all players. Standard playlists can contain either static or dynamic content. Standard playlist configurations involve the following steps: If your media players are running Korbyt SW Agent Version 2.0 or newer they are capable of using Clever Playlists. Clever Playlists allow for more options in their programming and can automate […]

Using the CMS Settings

The CMS Settings screen consists of nine tabs: General Signage Desktop Mobile & Web Delivery Couriers Predefined Layouts Screen Control Email Campaigns Only Admins or roles with higher authority can access the CMS. They can access the CMS by clicking the gear icon in the upper right of the Korbyt Anywhere platform. General From the […]

How to Create / Configure Desktop for Korbyt Inview

After reading this article the user will comfortably be able to create and configure the Desktop for Korbyt InView content and learn the value of its many configurable widgets. Please NOTE: the steps to install KorbytInView are listed in the InView Installation article: InView Installation There are four critical steps needed to get Desktop for KorbytInView […]

Playlists Guide

Playlists 101 Introduction In this article we will be looking at playlists and how they are used. A playlist is a list of media that can be scheduled to play in your player in either a sequential or shuffled order. You can add images, videos, layouts, and messages to your playlist in either a static […]

Layouts – Advanced Guide

Advanced Layouts In this article, we will be taking a look at layout elements that have advanced setup and additional ways on how you can control the settings of your layout. Saving Vs Publishing When you are done editing your layout, you will have the option to either save or publish your draft. Publishing a […]

Supported Media Specifications

What are the supported media formats? The Korbyt Anywhere Media Manager will support most common types of files. The current list of supported media is: Image .jpg/.jpeg .png .bmp .gif .svg Audio .mp3 .mp4a .aac Video .mp4 .webm .avi .mov .mpeg Some video formats might need to be transcoded to play on certain digital signage […]

Updating Your Branding

You can customize the Korbyt Anywhere platform to match and promote your company’s branding. All brand settings are available from the Content Management System (CMS). For more information about our branding guidelines, refer to Branding Guidelines. To update your branding: Navigate to the CMS Settings by clicking the gear icon  in the upper right. The General tab is selected by […]

Using a CSV File to Import Users

You can import new users or update existing user data in the Korbyt Anywhere platform using a CSV import file, which must include the following information: first_name: Must contain a value. last_name: Must contain a value. email: Must be a unique value. You can leave this field blank. However, we recommend that you include an email […]