Korbyt Desktop(InView)

Articles focused on the functions and features of Korbyt Desktop services – Employee Desktop, Contact Center Desktop, InView Desktop

Configuring Standard Playlists

.Standard playlists can be used in all players. Standard playlists can contain either static or dynamic content. Standard playlist configurations involve the following steps: If your media players are running Korbyt SW Agent Version 2.0 or newer they are capable of using Clever Playlists. Clever Playlists allow for more options in their programming and can automate […]

Using the CMS Settings

The CMS Settings screen consists of nine tabs: General Signage Desktop Mobile & Web Delivery Couriers Predefined Layouts Screen Control Email Campaigns Only Admins or roles with higher authority can access the CMS. They can access the CMS by clicking the gear icon in the upper right of the Korbyt Anywhere platform. General From the […]

How to Create / Configure Desktop for Korbyt Inview

After reading this article the user will comfortably be able to create and configure the Desktop for Korbyt InView content and learn the value of its many configurable widgets. Please NOTE: the steps to install KorbytInView are listed in the InView Installation article: InView Installation There are four critical steps needed to get Desktop for KorbytInView […]

Playlists Guide

Playlists 101 Introduction In this article we will be looking at playlists and how they are used. A playlist is a list of media that can be scheduled to play in your player in either a sequential or shuffled order. You can add images, videos, layouts, and messages to your playlist in either a static […]

Layouts – Advanced Guide

Advanced Layouts In this article, we will be taking a look at layout elements that have advanced setup and additional ways on how you can control the settings of your layout. Saving Vs Publishing When you are done editing your layout, you will have the option to either save or publish your draft. Publishing a […]

Supported Media Specifications

What are the supported media formats? The Korbyt Anywhere Media Manager will support most common types of files.  The current list of supported media is: Image .jpg/.jpeg .png .bmp .gif .svg Audio .mp3 .mp4a .aac Video*1 .mp4 .webm .avi .mov .mpeg Document*2 .doc/docx .odt .pdf .xls/xlst .ods .ppt/pptx .odp .txt .pages .key .number .csv Other […]

Using a CSV File to Import Users

You can import new users or update existing user data in the Korbyt Anywhere platform using a CSV import file, which must include the following information: first_name: Must contain a value. last_name: Must contain a value. email: Must be a unique value. You can leave this field blank. However, we recommend that you include an email […]

Updating Your Branding

You can customize the Korbyt Anywhere platform to match and promote your company’s branding. All brand settings are available from the Content Management System (CMS). For more information about our branding guidelines, refer to Branding Guidelines. To update your branding: Navigate to the CMS Settings by clicking the gear icon  in the upper right. The General tab is selected by […]

Creating Audiences

A successful communication strategy ensures that the right message gets to the appropriate users at the perfect time. You can use audiences to segment users into groups so that you can target various types of content to them. When audiences are used in this manner, they are considered static. These audiences are a set group of […]

Adding Users Manually to the Korbyt Anywhere Platform

This article reviews how to add Korbyt Anywhere end users one at a time. If you would like to add one user at a time to the Korbyt Anywhere platform without having to create a file, do the following: Click the hamburger menu and navigate to: Desktop > Users (from the Korbyt Anywhere web interface) […]