Korbyt Desktop(InView)

Articles focused on the functions and features of Korbyt Desktop services – Employee Desktop, Contact Center Desktop, InView Desktop

Configuring Clever Playlists

A Clever Playlist can contain multiple rules and triggers giving you one playlist to manage what will be seen and only where it is relevant across multiple displays. Clever Playlists allow you to automate your signage playlists by adding both statically chosen items and items that are added based on Clever dynamic rules. The rules […]

How to use a Playlist Element

The Playlist Element allows you to have a Playlist present and showing in a section of a Layout. This is most commonly used to have a Layout that includes elements such as date and time, weather, and a logo always be present while items in the playlist show in a section Adding a Playlist Element […]

How to Use a Text Element

The Text-Note Element creates a space to type in text, or to insert a dynamic Date and Time. Adding a Text-Note Element When you add a Text-Note it will open on the canvas with the edit bar open, and a cursor so you can type. This default action (being open and ready to edit) means […]

How to Manage End Users of Desktop(InView) or Mobile, Web, & Email

This article reviews how to add new End Users to your your tenant. End Users are the users who will be logging into the Desktop(InView) Application to view Messages or will be Logging into the Mobile & Web Experience to view and interact with their News Feed. Both the Desktop(InView) and Mobile & Web platforms […]

Layout and Message Builder Elements

In the Layout and Message builder tool, Elements refers to the different items you can add to a canvas to compose your final visual design. To add an element to a canvas you click and drag it from the Add Elements section of the Control Panel to the approximate area you want it on the […]

Configuring Standard Playlists

.Standard playlists can be used in all players. Standard playlists can contain either static or dynamic content.┬áStandard playlist configurations involve the following steps: If your media players are running Korbyt SW Agent Version 2.0 or newer they are capable of using Clever Playlists. Clever Playlists allow for more options in their programming and can automate […]

Using the CMS Settings

The CMS Settings screen consists of nine tabs: General Signage Desktop Mobile & Web Delivery Couriers Predefined Layouts Screen Control Email Campaigns Only Admins or roles with higher authority can access the CMS. They can access the CMS by clicking the gear icon in the upper right of the Korbyt Anywhere platform. General From the […]

How to Create / Configure Desktop for Korbyt Inview

After reading this article the user will comfortably be able to create and configure the Desktop for Korbyt InView content and learn the value of its many configurable widgets. Please NOTE: the steps to install KorbytInView are listed in┬áthe InView Installation article: InView Installation There are four critical steps needed to get Desktop for KorbytInView […]

Playlists Guide

Playlists 101 Introduction In this article we will be looking at playlists and how they are used. A playlist is a list of media that can be scheduled to play in your player in either a sequential or shuffled order. You can add images, videos, layouts, and messages to your playlist in either a static […]

Supported Media Specifications

What are the supported media formats? The Korbyt Anywhere Media Manager will support most common types of files. The current list of supported media is: Image .jpg/.jpeg .png .bmp .gif .svg Audio .mp3 .mp4a .aac Video .mp4 .webm .avi .mov .mpeg Some video formats might need to be transcoded to play on certain digital signage […]