Korbyt Desktop(InView)

Articles focused on the functions and features of Korbyt Desktop services – Employee Desktop, Contact Center Desktop, InView Desktop

Layouts – Advanced Guide

Advanced Layouts In this article, we will be taking a look at layout elements that have advanced setup and additional ways on how you can control the settings of your layout. Saving Vs Publishing When you are done editing your layout, you will have the option to either save or publish your draft. Publishing a […]

Supported Media Specifications

What are the supported media formats? The Korbyt Anywhere Media Manager will support most common types of files. The current list of supported media is: Image .jpg/.jpeg .png .bmp .gif .svg Audio .mp3 .mp4a .aac Video .mp4 .webm .avi .mov .mpeg Some video formats might need to be transcoded to play on certain digital signage […]

Updating Your Branding

You can customize the Korbyt Anywhere platform to match and promote your company’s branding. All brand settings are available from the Content Management System (CMS). For more information about our branding guidelines, refer to Branding Guidelines. To update your branding: Navigate to the CMS Settings by clicking the gear icon  in the upper right. The General tab is selected by […]

Using a CSV File to Import Users

You can import new users or update existing user data in the Korbyt Anywhere platform using a CSV import file, which must include the following information: first_name: Must contain a value. last_name: Must contain a value. email: Must be a unique value. You can leave this field blank. However, we recommend that you include an email […]

Creating Audiences

A successful communication strategy ensures that the right message gets to the appropriate users at the perfect time. You can use audiences to segment users into groups so that you can target various types of content to them. When audiences are used in this manner, they are considered static. These audiences are a set group of […]

Adding Users Manually to the Korbyt Anywhere Platform

This article reviews how to add Korbyt Anywhere end users one at a time. If you would like to add one user at a time to the Korbyt Anywhere platform without having to create a file, do the following: Click the hamburger menu and navigate to: Desktop > Users (from the Korbyt Anywhere web interface) […]

Managing Users

Users can be imported using one of the following methods: Managing Users screen within the Korbyt Anywhere platform Azure Active Directory CSV import file After users have been added to the Korbyt Anywhere platform, you can search for them by clicking the hamburger menu and navigating to: Desktop > Users (from the Korbyt Anywhere web […]

Using the Media Manager

The Media Manager is the central library where all assets are stored and categorized by folder. Assets can be image, video, audio, and document files. When assets aren’t directly uploaded using the Media Manager, they’re automatically stored in the Root folder within the Media Manager. For more information about the specifications for each asset, see […]

Using Rules to Segment an Audience

Rules form the basis of dynamic audiences. Rules are what allow you to target your posts and get the right information to the appropriate users. You can configure your dynamic audience using attributes, user behaviors, or a combination of both. Rules play an important part in successfully implementing your communication strategy. We recommend that you […]