Korbyt Desktop(InView)

Articles focused on the functions and features of Korbyt Desktop services – Employee Desktop, Contact Center Desktop, InView Desktop

Updating Your Branding

You can customize the Korbyt Anywhere platform to match and promote your company’s branding. All brand settings are available from the Content Management System (CMS). For more information about our branding guidelines, refer to Branding Guidelines. To update your branding: Navigate to the CMS Settings by clicking the gear icon  in the upper right. The General tab is selected by […]

Using a CSV File to Import Users

You can import new users or update existing user data in the Korbyt Anywhere platform using a CSV import file, which must include the following information: first_name: Must contain a value. last_name: Must contain a value. email: Must be a unique value. You can leave this field blank. However, we recommend that you include an email […]

Creating Audiences

A successful communication strategy ensures that the right message gets to the appropriate users at the perfect time. You can use audiences to segment users into groups so that you can target various types of content to them. When audiences are used in this manner, they are considered static. These audiences are a set group of […]

Adding Users Manually to the Korbyt Anywhere Platform

This article reviews how to add Korbyt Anywhere end users one at a time. If you would like to add one user at a time to the Korbyt Anywhere platform without having to create a file, do the following: Click the hamburger menu and navigate to: Desktop > Users (from the Korbyt Anywhere web interface) […]

Using the Media Manager

The Media Manager is the central library where all assets are stored and categorized by folder. Assets can be image, video, audio, and document files. When assets aren’t directly uploaded using the Media Manager, they’re automatically stored in the Root folder within the Media Manager. For more information about the specifications for each asset, see […]

Using Rules to Segment an Audience

Rules form the basis of dynamic audiences. Rules are what allow you to target your posts and get the right information to the appropriate users. You can configure your dynamic audience using attributes, user behaviors, or a combination of both. Rules play an important part in successfully implementing your communication strategy. We recommend that you […]

How to Change or Reset your Korbyt CMS Password

This article walks through the steps to reset your password from the login screen if you forget your password and how to change your password to a new one if you are able to log into the CMS. Passwords Reset On the Korbyt Login Page, you will find the Forgot Password link. Click Forgot Your […]

How to use the Map element.

The Map Element Adds a room, floor, or building map that is within Korbyt Wayfinding & Space Management. The Map files have been built in Adobe Illustrator and imported into the Media Manager as SVG files.   Use the following steps to use the Map Element to edit a map for display. Click and drag […]

How to have a builder element fill an area in a layout

After reading this article, the user will be able to make a builder element fill an area inside a layout. After you have created a layout, add the element you wish to fill the layout area, and select ‘Properties’. Select the ‘Maximize’ option. Then close the properties bar.   ** Keep in mind, when using […]

How to Create a CSV Adapter

This article will review the basics of creating a CSV Data Adapter Creating the CSV Data File and Importing it to Korbyt On your computer create the CSV data file using your application of choice Be sure to save the file in CSV format Import the CSV File to your Korbyt Media Manager This can […]