Korbyt Desktop(InView)

Articles focused on the functions and features of Korbyt Desktop services – Employee Desktop, Contact Center Desktop, InView Desktop

Managing Users

Users can be imported using one of the following methods: Managing Users screen within the Korbyt Anywhere platform Azure Active Directory CSV import file After users have been added to the Korbyt Anywhere platform, you can search for them by clicking the hamburger menu and navigating to: Desktop > Users (from the Korbyt Anywhere web […]

Using the Media Manager

The Media Manager is the central library where all assets are stored and categorized by folder. Assets can be image, video, audio, and document files. When assets aren’t directly uploaded using the Media Manager, they’re automatically stored in the Root folder within the Media Manager. For more information about the specifications for each asset, see […]

Using Rules to Segment an Audience

Rules form the basis of dynamic audiences. Rules are what allow you to target your posts and get the right information to the appropriate users. You can configure your dynamic audience using attributes, user behaviors, or a combination of both. Rules play an important part in successfully implementing your communication strategy. We recommend that you […]

How to use the Map element.

The Map Element Adds a room, floor, or building map that is within Korbyt Wayfinding & Space Management. The Map files have been built in Adobe Illustrator and imported into the Media Manager as SVG files.   Use the following steps to use the Map Element to edit a map for display. Click and drag […]

How to have a builder element fill an area in a layout

After reading this article, the user will be able to make a builder element fill an area inside a layout. After you have created a layout, add the element you wish to fill the layout area, and select ‘Properties’. Select the ‘Maximize’ option. Then close the properties bar.   ** Keep in mind, when using […]

How to Create a CSV Adapter

This article will review the basics of creating a CSV Data Adapter Creating the CSV Data File and Importing it to Korbyt On your computer create the CSV data file using your application of choice Be sure to save the file in CSV format Import the CSV File to your Korbyt Media Manager This can […]

How to use a Data threshold to hide/show or format an element

In the design of a Layout or Message changes to what is seen, or how elements are formated (background and text color) can be controlled dynamicly by the informaiton provided in a Data Integration. This article focuses on how to establich the Triggers that control these options, and presumes that Layout or Message alreayd has […]

How to add documents to a layout using the Document Element

NOTE: The document must be saved in an open format and imported into the Media Library. From within the layout, click and drag the Document Icon into the layout area and edit the element. Click on the Select Document button to select the document from the Media Library. Select the document and click the ADD […]

How to Manage CMS Users and User Groups

This article describes the steps to Add, and Manage Individual CMS Users and CMS User Groups (Users who can log into the Content Management System directly). If you are trying to add Users who only use the Desktop(InView) application, or Users who login to and use the Mobile, & Web Experience please view Managing Users […]

How to Add a Data Subscription to a Layout or Message

Data that has been brought into Korbyt through a Data Intigration can be displayed on a Layout or Message through by configuring a Data Subscription. You connect to the data in the Builder Tool control panel in the Subscriptions section This “subscribes” the layout or message to a data table already built in Korbyt through […]