Korbyt Desktop(InView)

Articles focused on the functions and features of Korbyt Desktop services – Employee Desktop, Contact Center Desktop, InView Desktop

How to add documents to a layout using the Document Element

NOTE: The document must be saved in an open format and imported into the Media Library. From within the layout, click and drag the Document Icon into the layout area and edit the element. Click on the Select Document button to select the document from the Media Library. Select the document and click the ADD […]

How to Manage CMS Users and User Groups

This article describes the steps to Add, and Manage Individual CMS Users and CMS User Groups (Users who can log into the Content Management System directly). If you are trying to add Users who only use the Desktop(InView) application, or Users who login to and use the Mobile, & Web Experience please view Managing Users […]

How to Add a Data Subscription to a Layout or Message

Data that has been brought into Korbyt through a Data Intigration can be displayed on a Layout or Message through by configuring a Data Subscription. You connect to the data in the Builder Tool control panel in the Subscriptions section This “subscribes” the layout or message to a data table already built in Korbyt through […]

How To Add RSS Content In A Layout.

Easily add RSS content to a Korbyt layout by following these steps: From within the layout, click and drag the RSS icon into the layout area and then select “Edit Element.” Click the “Add RSS” button, add the RSS URL in the window, then click on the verification check and select “Page” or “Ticker.” For […]

Path to Cache & Agent Logs in Korbyt Inview PC

After reading this article the user will comfortably be able to know how to navigate to find the Cache  folder and Agent logs on  Korbyt Inview user PC The path to find the Cache folder  and Agent log is listed below: “userprofile/AppData/Roaming/KorbytInview”  this path contains both the folder for Cache and the list of all […]

How to add an external URL in a layout.

The External URL element can be used to add a website to a Layout. This can also be used to refrence in a different layout built in Korbyt. To Use the URL Element in the Builder Tool to Show a Website or Web based resrouce In the Builder Tool Click and drag the External URL […]

Usage – Korbyt Content

The “Usage” option allows the user to find out if any Media Manager item is being used by within their Korbyt CMS. For example, a piece of content could be scheduled to play in a Playlist, or used in the design of a Layout or Message through the Builder Tool. To see if a media […]

How to Add Chart Element

What is the Chart Element? The Chart Element allows you to display data from a Data Adapter or manually entered data in a chart format. When you add a chart to a Builder canvas is will create a generic graph that you can then edit by Opening the Settings Gear in the upper right and […]

Data Subscriptions – Filtering

With this article, we will be demonstrating how to use the Filter Option within the Data Subscription feature for the Layout or Message Builder Tool. This feature is used any time you would like to apply constraints to the incoming data that you would like to display within your builder elements. This article is considered […]

How to Use the Button Element in a Layout

What is the Button Element? The Button Element makes it easy for you to place and customize a button that can be used in interactive kiosk applications. You can customize nearly every aspect of the look and feel. Knowledge of JavaScript, jQuery, or at least CSS selector’s and Korbyt’s Quick Actions feature is required to […]