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FAQ
- How do I clear the cached content from a Chromebox?
- How do I center elements horizontally or vertically in a layout?
- Can a video player like U-Stream be added to the KorbyGO app or digital signage experience?
- How can I see the provisioning screen data after provisioning?
- How do I rotate a Chromebox display from landscape to portrait?
- Does Korbyt support TLS between Korbyt and the KDAs?
- Is it possible to override default content in Korbyt? If so, how?
- Where can I find my Korbyt Tenant ID?
- How do I access the logs on a Chromebox?
- What High Definition Streaming is supported?
- How do I set the time on a KDA?
- How can I verify a Chromebox is active on the network outside of Korbyt?
- What are best practices for interactivity on Korbyt?
- How do I verify my player has been provisioned?
- How do I find the Agent and OS version of a Korbyt player?
- What ports are required to be opened on a customer’s network for Korbyt and Korbyt players?
- Can the players be managed remotely?
- Will players continue to display content if the internet connection is lost?
- Can the players and Korbyt platform be set for automatic updates?
- How to Enable User Group Permission in Player Groups?
- Do Korbyt Media Players (KDA) support Control of a Screen
- Does Korbyt allow / support Custom Fonts
- Why does the Century Gothic font not display properly on my player?
- What model phones are support on KorbytGO Mobile?
- Does the Korbyt platform support SSD and/or SD Card installations on Brightsign?
- What Brightsign models are supported with the Korbyt platform?
- What does the Board ‘Optimized’ setting do?
- What order will boards play when multiple boards are assigned to the same player?
- What Korbyt branded devices are supported by the Korbyt platform?
- When should I use a Static Playlist vs a Dynamic Playlist?
- Can you schedule media that is used in Dynamic Playlists?
- Which devices are supported with KorbytGO App?
- Can I set the duration for individual piece of content in dynamic playlists?
- What is the playback order for content in Dynamic Playlists?
- How is the time set when I use the Time Element in Builder?
- Can I edit the specific permissions within a role?
- Can I see a player’s schedule in a calendar view?
- Are languages other than English supported?
- What is the Dashboard?
- How can I verify the content I am importing is supported?
- Can I view imported content without searching individual folders?
- Can only individual content items be imported, or can I import a folder with multiple items using the click and drag or browse options?
- How do I add content into the Korbyt interface?
- Are there role-based access and permission-controlled features in Korbyt?
- Can I preview designs and layouts in multiple screen resolutions before publishing?
- Is Proof-of-Play supported?
- Can I customize the widgets on the Dashboard?
- Is Weather content available?
- Are social media feeds supported?
- What interactivity and scripting does Korbyt support?
- What image files are supported?
- What audio formats are supported?
- Is high def video supported?
- What video formats are supported?
- Is audio/video transcoding supported?
- Can I change content based on the time of day?
- How can I adjust the format mask of date/time messages in a text element without using the default settings available in the UI?
- What are Layouts?
- What are Players?
- What is a Data Table Element?
- What are Data Adapters?
- What are tags and what are they used for?
- How can I assign a playlist to a Player or Groups?
- What is the Builder Tool?
- What browsers are supported by Korbyt?
- What are Playlists?
- What does the Preview function do?
- What is the Media Library?
- What are boards used for?
- What are groups used for?
- How do I upgrade a player?
- How often do players get new content?
- How many screens can be powered from a single player?