How to Manage Users

This article will walk the user step by step on how to manage users in their tenant.  You must be logged in as a tenant administrator, to manage users (add/remove users, and add/remove groups).

  1. Login to the tenant
  2. Click on the “My Profile” Button in the upper right hand corner of the screen.
  3. From the menu that appear, select “Manage Users”.
  4. On the Manage Users window there are two buttons “Add User” or “Manage User groups” or you can search for an existing user.
  5. Click on the “Add User” button to add a new user.
  6. The Add New User window will appear.  On this window the user information has to be entered and the permissions for Signage, KorbytGo and Inview can be selected.
  7. Below are the available Role Type options for Signage. You can assign Role Types to the new user, This determines what roles the new user will have within the tenant.
  8. Please Note: KORBYTGO and INVIEW tabs will only be available if the customer is subscribing to these two features.
  9. For those customers who are subscribing to KorbytGO. they will see the available Role Types options for KorbytGO.
  10. For those customers who are subscribing to Inview, they will see the available Role Types options for Inview.
  11. After entering the user contact information and selecting the Desired Role Types click on the “Save” button.
  12. At this point the user is created.
  13. To Manage Groups Click on the “Manage User Groups” button to create a new group or to edit an exiting one.
  14. Click on the “Add Group” button to add a new group.
  15. In the Add New User group window, enter the name for the new Group.  Then from the list of users select the desired ones to add to the group then click on the “Create” button.
  16. At this point the new group has been created.
  17. Once the new group is created, it can be edited to select more users or also to remove users.
  18. When editing the group, it will list the number of users that were added to the group.  From this edit window the user(s) can be removed from the group or new user(s) added.
  19. Click on the “Save” button to update the new changes.

About Elsa Jancan

Currently working as a Technical Support Analyst with RMG Networks. I have over 10 years of experience in the Digital Signage Industry. I have a BBS degree in Marketing from the University of Texas at El Paso