This article reviews how to create a post of any type. For details about the different post types please refer to Post Type Details.
How to Create a Post
When you are ready to publish a post, you can either edit an existing draft or start new. Starting a new post is the same now matter what type of post you are creating.
1. Sign into the Content Management System as a user with permission to create or edit posts (such as a Tenant Administrator or Content Author).
2. Using the Mega-Menu navigate to Posts under the Content header.
3. From the post list view page click on the Create Post button to expose all post types. Select the type of post you want to create.
4. All posts will share some of the same basic information that will display for the end user in the Mobile and Web Experiences.
- Headline (Required) – The headline is the first text users will see. They are meant to grab the user’s attention and encourage them to engage with your post. Headlines are limited to 65 characters. Once you have added your headline, you have the minimum required to save the post as a draft.
- Description – Descriptions build on the headline, providing additional context and reason to engage. While not required, you are highly encouraged to add a description to provide the best end user experience Descriptions are limited to 250 characters.
- Image – Images are often the star of your post. When you use a high quality image, end users will stop to view the post. Add images by selecting from those stored in your media library or drag and drop from your local file directory. Image, Article or Data Posts can each contain up to 10 images.
5. Add Post Specific content.
6. Complete Post Settings
- Audience or Category (Required to Publish) – Audience or Category allows you to target posts. Categories play an important role in personalization so we recommend most posts are targeted to one or more categories. Audiences will post directly to the news feed overriding end user personalization.
- Private Draft – Sometimes you need to draft a post without CMS users seeing it. When that occurs, enable private draft and the post will only be visible to you until you choose to disable private draft or publish the post.
- Featured – When enabled, your post will display in the featured section of the Mobile and Web Experiences. In the Mobile Experience, users will see all featured posts that are targeted to them or are in a subscribed category. In the Web experience, users will see the most recent 4 featured posts targeted to them or in a subscribed category.
- Likable – When enabled, users will see the heart icon in the engagement section of the post allowing them to click to like the content.
- Comments – Allow users to engage in the conversation. Turning on comments will display a speech bubble in the engagement section of the post.
- Shareable – Turn users into advocates. When you allow posts to be shareable, users can click the share icon to post your content to Facebook, LinkedIn or Twitter.
- Translatable – Switch this on to allow users that are browsing content with a device set to a different language than the content to see an option to translate the post.
- Author Selection – Each post will be authored by whomever clicks the publish button. If you want to publish as a different user (for example when you are ghost writing on behalf of an executive), you can click on the author dropdown to select any other user.
- Label Option – Labels allow you to draw more attention to a post. Labels are a separate highlight option from featured posts.
- Schedule – Any time you are working ahead and planning your post strategy, you can specify a date and time for your post to start and end. We provide with an option to start your post based on the users local time zone or your can specify the time zone so that all users get the post at the same time. For example, if you set a post to publish at 10 am Eastern time it will also be visible to west coast users at 7 am pacific time.
- The default start time is set to “now”. To change, click in the start field to open the calendar selector and select your date/time.
- The end time for a post defaults to blank. If you want your post to remain on the newsfeed, don’t do anything. If you want your post to end (archive) automatically, click in the end field to open the calendar selector and select your date/time.
- Tags – Tags allow you to organize your content for future analysis. Keep in mind these are not post tags so they will not carry through to the end user experience in Mobile or Web.
- Promote – Any time you want to capture your users’ attention outside of Korbyt Anywhere, you can promote your post. Promote allows you to send an email or push notification to users when you publish your post.