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Home / Korbyt Desktop(InView), Korbyt Mobile, Web, & Email, Korbyt Signage and Displays / Supported Media Specifications

Supported Media Specifications

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These are the supported format types in the Korbyt Content Management System.

 


Image Formats

  • jpg/.jpeg
  • .png
  • .bmp
  • .gif
  • .svg

Video Formats

  • .mp4
  • .webm
  • .avi
  • .mov
  • .mpeg

For Signage, the standard Max Bitrate supported is 5 Mbps (megabits per second) measured on average bitrate

Videos that have a bitrate that is over your tenants limit will not be added to playlists

The bitrate limited for your tenant can be increased by Korbyt Support, but will put greater strain on your media players

Video Codec selection, not just format can cause complications with complex video playback

For more details see Best Practices for Video Content


Audio Formats

  • .mp3
  • .mp4a
  • .aac

Other Supported Documents

These document types are supported in Korbyt, but can not be added directly to playlists for display on screens.

  • .doc/docx
  • .odt
  • .pdf
  • .xls/xlst
  • .ods
  • .ppt/pptx
  • .odp
  • .txt
  • .pages
  • .key
  • .number
  • .csv

If a .ppt/.pptx or .pdf file is imported it will be transcoded into one image per slide/page and placed in a separate folder so that images may be easily added to a playlist for signage.

This transcoding process may have to substitue fonts when it processes.

If Font and design consistancy is critical and the result is meant to be displayed on a Playlist, it is suggested to save the PPT or PDF file as an image file type on your computer to be uploaded to Korbyt

 

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