Our Knowledge Base Has Moved

The New Page landing page for the Knowledge Base is https://product.korbyt.com/help

The new version of this specific article can be found at: https://product.korbyt.com/help/articles/7681581-newsfeed-posts#zoik3bbet3e

Please update any of your bookmarks to the new Knowledge Base

For assistance on using the new Knowledge Base, we have a Welcome to the New Korbyt Knowledge Base guide

 

The new Korbyt Product Page also has sections for submitting feedback on system improvements, a view of our Roadmap of upcoming enhancements, and a change log of all updates.

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At Korbyt, we understand that there are limits to how many characters can be displayed in a single post field.  To give your users the best experience possible, we standardized the character limits across key fields.

There are two types of character limits for post fields:

• Soft limits are the recommended character count for a field. While it’s possible to type beyond the soft limit for a field, the best practice is to strictly adhere to the limit.  If you exceed the soft limit, your user may be presented with a “…more” option so that they can see all the characters. Otherwise, the excess characters will be truncated.
• Hard limits are the maximum character count allowed for a field. You can’t type beyond the hard limit for a field.

Field	Soft Limit	Expand with “…more”	Hard Limit
Headline	65	N/A	65
Description	99	Yes	250
Question (Poll/Survey)	80	No	Unlimited
Answer (Poll/Survey)	60	No	Unlimited
Label	50	N/A	50