Our Knowledge Base Has Moved

The New Page landing page for the Knowledge Base is https://product.korbyt.com/help

The new version of this specific article can be found at:  https://product.korbyt.com/help/articles/1320490-non-english-character-and-language-support-in-korbyt-signage

Please update any of your bookmarks to the new Knowledge Base

For assistance on using the new Knowledge Base, we have a Welcome to the New Korbyt Knowledge Base guide

The new Korbyt Product Page also has sections for submitting feedback on system improvements, a view of our Roadmap of upcoming enhancements, and a change log of all updates.

While the Korbyt CSM interface is only available in English the text entry fields in Korbyt will accept non-English characters when entered.

The characters can be entered by:

• Typing, if your computer has the appropriate character set turned on in the Keyboard and Language support settings
• Copy and Pasted in plain text from a source with the correct characters
• Translated to the characters in many browser’s built-in tools such as Chromium accessibility and Google Chrome Translate

The areas in Korbyt that support non-English characters include:

• Content Titles/Names, Descriptions, and Tags
  
• Builder Tool Elements that accept text that is typed or pasted
  • Text-Note
  • Ticker
  • Button
  • Form Builder
• Attribute Labels for Predefined Layout Elements in the Builder Tool
  
• Those Labels will also be the characters used in the Predefined Web Submission Form, and the text characters entered into the form will carry over to the design itself
  
• They are also used in the descriptions and placeholder values  in the Launchpad templates
  
• Playlist Names, Clever Trigger Names, and Tags that are part of the evaluation of a clever rule
  
• Playlist information including Player Alias, and Metadata
  
  • Which is displayed in the player list and in the Playlist/Player Assignment area
  • Player Name does not accept non-western characters