Our Knowledge Base Has Moved

The New Page landing page for the Knowledge Base is https://product.korbyt.com/help

The new version of this specific article can be found at: https://product.korbyt.com/help/articles/0043013-configure-a-player-to-connect-through-a-proxy

Please update any of your bookmarks to the new Knowledge Base

For assistance on using the new Knowledge Base, we have a Welcome to the New Korbyt Knowledge Base guide

 

The new Korbyt Product Page also has sections for submitting feedback on system improvements, a view of our Roadmap of upcoming enhancements, and a change log of all updates.

---

 

 

Configuring a proxy on RMG KDA players

1. Access player’s config page by entering the player’s IP address into a web browser that is on the same network as the player.
   • If you receive a cert error screen, ignore and continue past it.
   • Login to the player config page with the admin login.
2.  Once in the player’s config page; go to “Network” tab, then “Proxy”.
3. Enter your company’s proxy info and then click the “Save” button.

Configuring a proxy on BrightSign players

1. You can configure proxy for BrightSign players from either the BrightSign cloud console or from the Bright Author application.
2. BrightSign cloud console: 
3. Bright Author application:  

Configuring a proxy on Chromebox players

1. Connect a keyboard and mouse to the box.
2. Type CTL+ALT+X to restart and then CTL+ALT+S to interrupt the player.
3. Select the networks then “Proxy settings” 

Configuring a proxy on Shield players

1. Under settings select network then select Proxy