Yes, you can replace the default Korbyt logos with media of your own choosing. This article details how to set a default playlist that all players will use IF they have no other content assigned to pl...
How can I see the provisioning screen data after provisioning?
There are three ways to view the provisioning code for a player after it has been provisioned At the device locally Connect a USB keyboard to a USB port on the device Press ctrl + alt + p – it’s ...
How do I rotate a Chromebox display from landscape to portrait?
Press CTRL+SHIFT+F3. This will rotate the screen 90 degrees.
Does Korbyt support TLS between Korbyt and the KDAs?
Yes. At this time TLS1.2 is being used for the authentication between KDAs and Korbyt.
Where can I find my Korbyt Tenant ID?
Click the Gear icon in the upper right to open the Settings Then on the General tab scroll all the way to the bottom of the page. You will find your Tenant ID | Tenant Code | Service Type at the botto...
What High Definition Streaming is supported?
Korbyt only supports single channel Dynamic Adaptive Streaming over HTTPS (DASH), also known as MPEG-DASH and HTTPS Live Streaming (also known as HLS), with the use of the ZeeVee streaming device. P...
How do I verify my player has been provisioned?
If the player successfully provisions and has a working network connection it will change from the blue provisioning screen to either playing the content is has been assigned, the Korbyt Default Conte...
What ports are required to be opened on a customer’s network for Korbyt and Korbyt players?
Cloud Port 443 Outbound – is required for the players to connect to Korbyt in the cloud. Port 443 Inbound – is required for access to the web interface of the players (from your IN...
Can the players be managed remotely?
Yes. Korbyt CMS users who are Administrator and Tenant Administrator level users have remote control over Korbyt players and can monitor player hardware health and perform device upgrades and reboots....
Will players continue to display content if the internet connection is lost?
Yes. By pre-loading (caching) content before playback, Korbyt media players continue displaying content even when they lose their Internet connection.