How is the time set when I use the Time Element in Builder?

By default the time is determined by your KDA. This means you can place the Time Element in one Layout, publish that Layout to players in multiple time zones, and they will all display the local time....

How do I set the time on a KDA?

The time used by a KDA is based on the address configured for the KDA. To configure it, please do the following: From Hamburger Menu select Players Find the desired player and click the pencil icon to...

How do I verify my player has been provisioned?

Players confirm their own provisioning status by using their provisioning token at the end of the URL below. https://korbyt.com/ws/v1/check?pt= (Example: https://korbyt.com/ws/v1/check?pt=9WXM0NQLED3...

What High Definition Streaming is supported?

Korbyt only supports single channel Dynamic Adaptive Streaming over HTTPS (DASH), also known as MPEG-DASH and HTTPS Live Streaming (also known as HLS), with the use of the ZeeVee streaming device.  P...

Where can I find my Korbyt Tenant ID?

From the main dashboard, scroll down until you can see and click on “Help” on the left hand side. Then scroll all the way to the bottom of the page. Your tenant ID will be listed along wit...