When should I use a Static Playlist vs a Dynamic Playlist?

For most use cases, Static Playlists should be used for Evergreen content. (Content that has information that never expires, such as Company History videos or Safety Messages) Dynamic Playlists are be...

Can I edit the specific permissions within a role?

There are several different user roles available within the Korbyt CMS that allow different levels of control. There is not a way to edit specific permissions within a role. Permissions in Korbyt and ...

Can I see a player’s schedule in a calendar view?

Yes, you can see the schedule in a calendar view by doing the following: Open the Mega Menu then in the Device Management column click Players On the Player screen, click on the Calendar icon for the ...

What are best practices for interactivity on Korbyt?

A Best practice for interactivity is to cache the interactive content for future use. To do this put all layouts and any content that is called by an interactive button into a playlist and schedule th...

How can I verify the content I am importing is supported?

There is a Knowledge Base article that details our supported media formats. From within your CMS you can quickly open the article by hovering your mouse over the Import Media button and then clicking ...

How do I add content into the Korbyt interface?

The Media Manager is where items are uploaded to Korbyt Open the Mega Menu and in the Content column click on Media Manager In the Media Manager click on theĀ  Import Media button. Click and drag or b...