The New Page landing page for the Knowledge Base is https://product.korbyt.com/help

The new version of this specific article can be found at: https://product.korbyt.com/help/articles/7273373-korbyt-player-network-connections

Please update any of your bookmarks to the new Knowledge Base

For assistance on using the new Knowledge Base, we have a Welcome to the New Korbyt Knowledge Base guide

The new Korbyt Product Page also has sections for submitting feedback on system improvements, a view of our Roadmap of upcoming enhancements, and a change log of all updates.

To have Korbyt Media Players provision successfully and reach Korbyt in the cloud, the following requirements must be followed:

• The Media Player needs to be assigned a DNS server from DHCP or manually.
• The Media Player needs to be able to reach a DNS server(step 1) that can resolve our external domain name (*.korbyt.com)
• Whitelist Korbyt.com – *.korbyt.com will need to be whitelisted in order for subdomains and external sources to be able to be accessed.
  • Note: Domain whitelisting must be used, as IP’s for Korbyt are dynamically assigned.

• Ports used for Cloud
  • Port 443 Outbound    – is required for the players to connect to Korbyt in the cloud.
  • Port 443 Inbound        – is required for access to the web interface of the players (from your INTERNAL network only, not inbound from the cloud)

• Ports used for Hybrid
  • Port 443 Outbound    – is required for the players to connect to Korbyt in the cloud.
  • Port 443 Inbound        – is required for access to the web interface of the players (from your INTERNAL network only, not inbound from the cloud)
  • Port 80 Outbound       – is required for Hybrid installs in addition to those listed above
  • Port 8081 Outbound – (Content Caching Service) is required for Hybridinstalls in addition to those listed above. This port is also used for communication from the players to the On-Prem server.
  • Port 8085 Outbound – (Web Services) is required for Hybrid in addition to those listed above This port is also used for communication from the players to the On-Prem server.

The ports above are Korbyt Standard Connections for Cloud and Hybrid Service

If you are using Brightsign Devices you may have to configure additional permissions in your network to allow Brightsign functionality.
This Brightsign support article provides details on their requirements – BrightSign Network – ports and URLs for the BrightSign players

If you have a custom configuration in your Korbty service, additional ports and whitelisting may also be required.

Fully On Premises Korbyt services require different port access

• Ports used for Full On-Premise
  • Standard
    • Port 80 Inbound – Access to player content and CMS interface
    • Port 8085 Inbound – Web Services
  • HTTPS (using a well-qualified certificate)
    • Port 443 Inbound        – is required for access to the web interface of the players (from your  INTERNAL network only, not inbound from the cloud)
      • All traffic from Port 80 & Port 8085 are redirected to Port 443

The post Whitelist and Port Access Requirements for Korbyt appeared first on Korbyt Knowledge Base.

The New Page landing page for the Knowledge Base is https://product.korbyt.com/help

The new version of this specific article can be found at:  https://product.korbyt.com/help/articles/7273373-korbyt-player-network-connections

Please update any of your bookmarks to the new Knowledge Base

For assistance on using the new Knowledge Base, we have a Welcome to the New Korbyt Knowledge Base guide

The new Korbyt Product Page also has sections for submitting feedback on system improvements, a view of our Roadmap of upcoming enhancements, and a change log of all updates.

This article illustrates how Media Players (KDA) connect from your network to the Korbyt services in the cloud.

For A detailed list of security settings please see – Whitelist and Port Access Requirements for Korbyt

Cloud Architecture

Hybrid Architecture

The post How do Players Connect to Korbyt in the Cloud appeared first on Korbyt Knowledge Base.